FAQ
General
Yes, we do have on-site maintenance.
24 - hour emergency maintenance, laundry facilities, and a swimming pool. Please visit our amenities page for more information.
Dollar General, Ollies, Kroger are some of the stores that residents shop at.
Maintenance
You would submit a work order request through the resident portal.
Within a timely manner, however priority are given to leaks, back-ups, appliances, a/c, etc.
No, you don't need to be present.
You would need to call a locksmith
Amenities
Monday- closed, Tuesday - Sunday 10:00 AM - 9:00 PM
Yes, parking is available.
Some are in the kitchen, others are in the hallway, depending on the floor plan selected.
Yes, Castlewood Apartments is a pet- friendly community.
$300 non refundable pet fee for the 1st pet and $200 for the second pet, and $25 a month pet rent
55 lbs max and breed restricted: Akitas, Alaskan Malamutes, Chow chows, Doberman Pinscher, German Shepherds, Pit Bulls,
Staffordshire Terriers, Presa Canarios,
Rottweilers, Siberian Huskies, and wolf-Hybrid
Yes, there is a pet park.
| Refrigerator, stove and dishwasher |
Yes, we offer 6 month leases.
No, we do not hold packages.
10PM-on are quiet hours.
Admin
No, tours are free. Schedule your tour with us today.
You are more than welcome to walk in, online appointments are preferred.
Management is available durring office hours Monday - Friday 8:30 - 5:30, and Saturday 10 - 4.
You can apply online on our applicant portal on our website.
Usually the same day, unless a background check takes longer, time frame of 24 - 48 hours.
Your move-in costs depend on specials, pricing etc. Best to contact us to learn more.
We suggest you read the whole lease before signing it.
We only accept online payments through our resident portal.
You would log in to your resident portal, and pay through there.
Monthly fees include water, pest control, and trash.
Yes, minimum 100K. You can enroll in ours if you don't have one when your sign your lease.
None of the utilities are included in your rent.
You would call an electric company to set up your electricity before moving in, proof is required before keys are provided.
Xfinity is the preferred provider.
Yes, you would receive usually a $200 concession, after they pay their 1st full month's rent. The applicant must enter the referred resident's name on the online application or the referral will not be honored.
Anyone not listed on the lease cannot stay for more than 2 days in one week without written concent.
Guest can stay for a week or less, the resident is responsible for their guest conduct.
You would need to pay another security deposit, and your old deposit will be refunded depending on the condition of the unit.
No sublets are allowed.
You will be charged 2 month's rent for not giving a notice, a reletting fee, and you are legally responsible for every month left on the lease, until the apartment leases.
Location
Yes, there is public transportation near us.
Castlewood Apartments is within walking distance of restaurants, schools, grocery stores, a shopping center, and banks
Brasosport school district
We have an on-site dog park at Castlewood Apartments.
Shacka Shack is only 0.3 miles away
Directions
Come down Hwy 332, exit Dixie Dr, turn left on Dixie, go about half a mile and we will be on the right side.
Please visit our MAPS page for directions.
Plantation Drive
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